Privacy Policy

Privacy Policy

Introduction

At https://pipe-repair-everett.scoopsaga.com (hereafter referred to as “Pipe Repair Everett,” “we,” or “our”), we prioritize your privacy and are committed to protecting your personal data. This comprehensive Privacy Policy outlines our practices regarding the collection, handling, and protection of information from users who interact with our website, applications, services, and products.

Scope

This policy covers all aspects of our online presence, including but not limited to:

  1. Our official website located at https://pipe-repair-everett.scoopsaga.com.
  2. All applications and software developed or maintained by us.
  3. Services offered through our platform.
  4. Products available on or through our services.

Please note that this policy does not extend to third-party platforms, applications, or services that you access through links or integrations on our site. These entities have their own privacy policies, and we encourage you to review them before providing any personal information.

Processing Activities

This Privacy Policy governs your interactions with us when:

  1. You register an account and use our applications or services as an authorized user.
  2. You visit our website and interact with its various features.
  3. We communicate with you via email, phone calls, text messages, or other channels for promotional, transactional, or operational purposes.

Personal Data Collection

We collect several types of personal information from users, which can include:

  1. Account Information: Details associated with your user account, such as username, registration date, and security credentials.
  2. Payment Information: Credit card numbers, billing addresses, and payment history used for transactions on our platform.
  3. Financial Information: Bank account details or investment portfolios if you choose to share them for financial services.
  4. Purchase Information: Products or services you have purchased from us, including order details and delivery addresses.
  5. Mobile Device Identifiers: Unique identifiers from your mobile device, such as IP addresses, advertising IDs, and mobile network information.
  6. Location Data: Your geographical location data when you interact with our services on a mobile device.
  7. Feedback: Comments, reviews, and responses provided by users regarding our products or services.
  8. Social Media Information: If you choose to connect your social media accounts to our platform, we may collect data from those platforms (subject to their respective privacy policies).
  9. Product Information: Details about the products you view, search for, or purchase on our website.

We obtain this information through direct user input, interactions with our systems, and automated tracking technologies. Additionally, third-party service providers may share personal data with us, guided by their individual privacy practices.

Cookies

We use cookies to enhance your experience on our site and for analytical purposes:

  1. Strictly Necessary Cookies: These are essential for the basic functionality of our website, enabling features like user login, account management, and secure transactions.
  2. Preference Cookies: Used to store user preferences, such as language settings and content customization.
  3. Analytics Cookies: Enable us to track and analyze user behavior on our site, providing insights into how visitors interact with our content and services.

Users can exercise control over non-essential cookies through our Cookie Manager, allowing them to opt-out of specific types of tracking if desired.

Retention and Deletion

We retain personal data for as long as it is necessary for the purposes identified in this policy or until you request its deletion. The retention periods vary based on legal obligations, business needs, and the nature of the information:

  1. Account Information: Retained while your account is active and for a reasonable period after account closure (to comply with legal requirements).
  2. Transaction Data: Kept for billing and financial records for an extended period, as required by law.
  3. Analytics Data: Typically stored for 18-24 months to support business analytics and improvement.
  4. All Other Information: Deleted or anonymized when no longer needed for the purposes described in this policy.

Security Measures

We implement robust security measures to safeguard your personal data:

  1. Employing encryption for data at rest and in transit to protect sensitive information from unauthorized access.
  2. Utilizing secure third-party processing services to handle payments and other transactions, ensuring compliance with industry standards.
  3. Regularly reviewing and updating our security practices to adapt to evolving privacy and cybersecurity standards.

Children’s Privacy

We do not knowingly collect or solicit personal data from children under the age of 18 (or a lower age as defined by local law). Our services are intended for adults, and we encourage parents and guardians to supervise their children’s online activities.

Your Rights

Depending on your location, you have specific rights regarding your personal data:

  1. Access: The right to request access to the personal data we hold about you.
  2. Rectification: Ability to correct inaccurate or incomplete personal data.
  3. Erasure (Right to be Forgotten): Request for deletion of your personal data, except where required by law or for legitimate business purposes.
  4. Restriction: Right to limit the processing of your personal data under certain circumstances.
  5. Portability: Ability to obtain a copy of your personal data in a structured format and transfer it to another controller.
  6. Objection: Right to object to the processing of your data based on legitimate interests or for direct marketing purposes.
  7. Non-Discrimination: Protection from discrimination when exercising your privacy rights.
  8. Data Portability (in some jurisdictions): The right to receive your personal data in a structured, commonly used format and transfer it to another controller.

To exercise any of these rights, please contact our dedicated privacy team at the provided contact details.

Changes to Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. Any modifications will be effective immediately upon posting on our website, and we encourage users to review it periodically for any changes.

Contact Information

For any inquiries related to privacy, data requests, unsubscribe requests, or if you have questions about this policy, please contact us: